By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Justifying the cost of technology solutions for your business can, at times, be challenging. But for contacts centers, just look at the …
Fair or unfair, federal agencies in the U.S. have not traditionally been known as nimble organizations living on the cutting edge of technology. The government, however, is embracing RPA. In June …
Dear RPA Today Community – We’re very excited to share with the entire RPA Today network our latest co-branded white paper. Along with enterprise technology company Appian, RPA Today has produced …
Sometimes a crisis reveals a new path. For the New Jersey court system and its CIO, Jack McCarthy, what started as a small experiment with RPA, blossomed into a movement as …
By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist. IBM debuted its first commercially available computer, the Model 701, on April 7, 1953. Shortly after that the first Information Technology …
In 2017, the NASA Shared Services Center (NSSC) established the U.S. space agency’s first RPA program. NASA established the Intelligent Automation Services unit under the direction of the Automation Management Services …
Larger technology firms continue to gobble up RPA startups, hoping to augment their solutions with automation. The most recent example is Cleveland-based content services provider Hyland acquiring German RPA firm Another …
In the past year, several enterprise software behemoths have entered the RPA space through acquisition or significantly bolstered their presence including Microsoft, IBM and SAP. Published reports indicate that another software …
In a recent survey, 93 percent of C-level executives polled said they are deploying or extending automation capabilities in their organizations. Of those, 81 percent specifically indicated that RPA would play …
In May 2020, Software juggernaut Microsoft made an enormous splash in the automation world when it acquired RPA technology provider Softomotive. Under the agreement, Microsoft added the Greek firm’s WinAutomation product …
