• September 16, 2021

Citizen Development: Organizational Change and Democratizing RPA in State Government

The notion of non-technical employees creating business applications outside the purview and control of IT can be very uncomfortable for CIOs. But, as more organizations implement low- and no-code RPA software …

Chatbots in Healthcare: Six Use Cases

By Joe Nieto, Director of Customer Engagement for Healthcare, Element Blue In 2020, U.S. hospitals and health systems totaled an estimated $323 billion in pandemic-related losses, leaving nearly half of them …

Automate the Automatable: How Federal and State Agencies are Blazing an RPA Trail for the Private Sector

For generations, federal, state and local government agencies in the U.S. have suffered from the perception they are cumbersome, inefficient organizations that are unwilling to invest in cutting-edge technology private sector …

KeyBank: A Digitization Journey

At KeyBank, digitization is all about simplifying services and processes.  Digitization can take the form of process re-engineering, extending applications used, and/or RPA. “The more we digitize, the more seamless the …

More Articles

Citizen Development: Organizational Change and Democratizing RPA in State Government

Citizen Development: Organizational Change and Democratizing RPA in State Government

The notion of non-technical employees creating business applications outside the purview and control of IT can be very uncomfortable for CIOs. But, as more organizations implement low- and no-code RPA software …

Chatbots in Healthcare: Six Use Cases

Chatbots in Healthcare: Six Use Cases

By Joe Nieto, Director of Customer Engagement for Healthcare, Element Blue In 2020, U.S. hospitals and health systems totaled an estimated $323 billion in pandemic-related losses, leaving nearly half of them …

Automate the Automatable: How Federal and State Agencies are Blazing an RPA Trail for the Private Sector

Automate the Automatable: How Federal and State Agencies are Blazing an RPA Trail for the Private Sector

For generations, federal, state and local government agencies in the U.S. have suffered from the perception they are cumbersome, inefficient organizations that are unwilling to invest in cutting-edge technology private sector …

KeyBank: A Digitization Journey

KeyBank: A Digitization Journey

At KeyBank, digitization is all about simplifying services and processes.  Digitization can take the form of process re-engineering, extending applications used, and/or RPA. “The more we digitize, the more seamless the …

Virginia Commits to RPA Statewide

Virginia Commits to RPA Statewide

The Virginia Information Technologies Agency (VITA), the executive department responsible for providing information technology services to other Virginia state agencies, has launched what it claims is the first public sector end-to-end …