Employees, who are increasingly asked to produce more with fewer resources, are looking favorably on process automation solutions as a way to keep up, according to the results of a new …
In any economic downturn, businesses automatically begin retrenching and looking for opportunities to cut costs and become more efficient. As headlines in the tech industry continue to trumpet the bad news …
Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …
Machine learning models, the development of which used to be the exclusive domain of academia, are now being produced most often by private industry and RPA is currently the biggest beneficiary, …
Open AI’s Chat GPT has thrust generative AI technology to the forefront of the general public’s consciousness in a way that has made it much easier for lay people to grasp. …
