• October 20, 2020

ROI for RPA: Contact Centers Reap Outsized Benefits

By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Justifying the cost of technology solutions for your business can, at times, be challenging. But for contacts centers, just look at the …

Ahead of the Curve: Q&A with Ron Woody of USDA

Fair or unfair, federal agencies in the U.S. have not traditionally been known as nimble organizations living on the cutting edge of technology. The government, however, is embracing RPA. In June …

The CIO Handbook

Dear RPA Today Community – We’re very excited to share with the entire RPA Today network our latest co-branded white paper. Along with enterprise technology company Appian, RPA Today has produced …

Q&A with CIO Jack McCarthy, New Jersey Courts

Sometimes a crisis reveals a new path. For the New Jersey court system and its CIO, Jack McCarthy, what started as a small experiment with RPA, blossomed into a movement as …

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ROI for RPA: Contact Centers Reap Outsized Benefits

ROI for RPA: Contact Centers Reap Outsized Benefits

By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Justifying the cost of technology solutions for your business can, at times, be challenging. But for contacts centers, just look at the …

Ahead of the Curve: Q&A with Ron Woody of USDA

Ahead of the Curve: Q&A with Ron Woody of USDA

Fair or unfair, federal agencies in the U.S. have not traditionally been known as nimble organizations living on the cutting edge of technology. The government, however, is embracing RPA. In June …

CIO Handbook

The CIO Handbook

Dear RPA Today Community – We’re very excited to share with the entire RPA Today network our latest co-branded white paper. Along with enterprise technology company Appian, RPA Today has produced …

Q&A with CIO Jack McCarthy, New Jersey Courts

Q&A with CIO Jack McCarthy, New Jersey Courts

Sometimes a crisis reveals a new path. For the New Jersey court system and its CIO, Jack McCarthy, what started as a small experiment with RPA, blossomed into a movement as …

RPA, Citizen Developers and Governance

RPA, Citizen Developers and Governance

By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist. IBM debuted its first commercially available computer, the Model 701, on April 7, 1953. Shortly after that the first Information Technology …