• January 21, 2021

Calling the Plays on RPA: Q&A with GSA CFO Gerard Badorrek

Because of its size, scope and the relatively manual nature of the processes across its many agencies, the U.S. federal government is uniquely positioned to benefit from automation, in general, and …

Automation Will Scale New Heights in 2021

Most of us were ready to say goodbye to 2020 months ago. The calendar remained stubborn, but the time has finally come, and we are looking ahead to a new year …

Q&A with Suffolk County, N.Y. IT Commissioner Scott Mastellon

The border of Suffolk County, N.Y. is 30 miles east of Manhattan and the county stretches nearly 100 miles to Montauk at the island’s eastern tip. It comprises 10 towns and …

C-Suite Spotlight: Tonkean’s Sagi Eliyahu

Generally, automation means taking people out of the equation. But for San Francisco-based process orchestration technology provider Tonkean, automating business processes means considering people first. Founder and CEO Sagi Eliyahu’s background …

More Articles

Calling the Plays on RPA: Q&A with GSA CFO Gerard Badorrek

Calling the Plays on RPA: Q&A with GSA CFO Gerard Badorrek

Because of its size, scope and the relatively manual nature of the processes across its many agencies, the U.S. federal government is uniquely positioned to benefit from automation, in general, and …

Automation Will Scale New Heights in 2021

Automation Will Scale New Heights in 2021

Most of us were ready to say goodbye to 2020 months ago. The calendar remained stubborn, but the time has finally come, and we are looking ahead to a new year …

Q&A with Suffolk County, N.Y. IT Commissioner Scott Mastellon

Q&A with Suffolk County, N.Y. IT Commissioner Scott Mastellon

The border of Suffolk County, N.Y. is 30 miles east of Manhattan and the county stretches nearly 100 miles to Montauk at the island’s eastern tip. It comprises 10 towns and …

C-Suite Spotlight: Tonkean’s Sagi Eliyahu

C-Suite Spotlight: Tonkean’s Sagi Eliyahu

Generally, automation means taking people out of the equation. But for San Francisco-based process orchestration technology provider Tonkean, automating business processes means considering people first. Founder and CEO Sagi Eliyahu’s background …

IVA vs RPA for Your Contact Center: What’s the Difference and Why Use Both?

IVA & RPA for Your Contact Center: What’s the Difference and Why Use Both?

By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Over the last five years, chatbots have morphed into Intelligent Virtual Assistants (IVAs) and Robotic Process Automation (RPA) tools have evolved from …