• November 8, 2025
Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise

Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise 

Automation Anywhere announced it has acquired Aisera, a provider of AI-driven self-service agents for IT, HR, and customer support. The intelligent automation technology provider said the move will bolster its capabilities …

Amazon CEO Andy Jassy Outlines Long-Term Vision for Agentic Commerce

Amazon CEO Andy Jassy Outlines Long-Term Vision for Agentic Commerce 

During Amazon’s third-quarter earnings call, CEO Andy Jassy described “agentic commerce”—AI-driven shopping facilitated by digital agents—as a major long-term opportunity for both consumers and e-commerce retailers. Speaking to investors and the …

ABBYY Expands Process and Document AI Capabilities with Focus on GenAI Integration

ABBYY Expands Process and Document AI Capabilities with Focus on GenAI Integration 

ABBYY used its Ascend Fall 2025 conference to unveil a series of enhancements to its Process AI and Document AI platforms, emphasizing governance, scalability, and production readiness for generative AI in …

Mastercard and PayPal Partner to Advance Secure Agentic Commerce

Mastercard and PayPal Partner to Advance Secure Agentic Commerce

Mastercard and PayPal are expanding an existing partnership to include “agentic commerce”—a new model in which AI agents act on behalf of consumers or businesses to research, negotiate, and complete transactions. …

Loyalty Platform Lets Retailers Tap into Agentic AI for Loyalty Program Optimization

Loyalty Platform Lets Retailers Tap into Agentic AI for Loyalty Program Optimization 

Bay Area AI-driven loyalty platform provider Loyalty Juggernaut announced it has launched GRAVTY Agentic AI Compass, a multi-agent intelligence suite designed to help enterprises manage loyalty programs through autonomous, data-driven insights. …

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation 

As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …

USCIS Shows RPA Still Effective Automation Technology

USCIS Shows RPA Still Effective Automation Technology

While many intelligent automation technology providers seem to be moving on to agentic AI as the dominant technology in business process automation, a recent announcement from government contractor Brillient indicates that …

UiPath Among Gartner’s ‘Leaders’ in AI-Augmented Software Testing

UiPath Among Gartner’s ‘Leaders’ in AI-Augmented Software Testing

As more platforms use AI to enhance operations, the technology is being applied to a wider range of tasks. Software testing is one area where AI adoption continues to expand. And, …

Gartner Predicts Consolidation, Not Crisis, in Agentic AI Market

Gartner Predicts Consolidation, Not Crisis, in Agentic AI Market

Gartner expects the agentic AI market will undergo a near-term correction as an oversupply of models, platforms, and products gives way to more sustainable growth. The firm said the market’s current …

Report: 55% of Senior Leaders Planning AI Agent Deployments

Report: 55% of Senior Leaders Planning AI Agent Deployments

Just about all the major intelligent automation platforms available today are featuring agentic AI as the primary technology powering business automation. According to a new report (PDF) from global consultancy KPMG, …