• November 15, 2025
SS&C Unveils AI Agent Catalogue to Tackle Operational Bottlenecks in Financial and Healthcare Sectors

SS&C Unveils AI Agent Catalogue to Tackle Operational Bottlenecks in Financial and Healthcare Sectors 

SS&C Technologies Holdings has introduced an AI agent catalogue aimed at helping financial services and healthcare organizations automate complex, document-heavy processes such as credit processing and contract validation.  The managed-service offering …

PayPal Launches Agentic Commerce Services to Power AI-Driven Shopping

PayPal Launches Agentic Commerce Services to Power AI-Driven Shopping 

PayPal has introduced a new suite of agentic commerce services designed to help merchants integrate with the emerging world of AI-powered commerce. The offering is built on PayPal’s established payments infrastructure and …

BigPanda Acquires Velocity to Accelerate Leadership in Agentic IT Operations

BigPanda Acquires Velocity to Accelerate Leadership in Agentic IT Operations 

BigPanda has acquired Velocity, a site reliability engineering (SRE) company specializing in AI-powered incident response, as it seeks to expand its leadership in the emerging field of agentic IT operations.  The acquisition is aimed at strengthening BigPanda’s core …

Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise

Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise 

Automation Anywhere announced it has acquired Aisera, a provider of AI-driven self-service agents for IT, HR, and customer support. The intelligent automation technology provider said the move will bolster its capabilities …

Amazon CEO Andy Jassy Outlines Long-Term Vision for Agentic Commerce

Amazon CEO Andy Jassy Outlines Long-Term Vision for Agentic Commerce 

During Amazon’s third-quarter earnings call, CEO Andy Jassy described “agentic commerce”—AI-driven shopping facilitated by digital agents—as a major long-term opportunity for both consumers and e-commerce retailers. Speaking to investors and the …

ABBYY Expands Process and Document AI Capabilities with Focus on GenAI Integration

ABBYY Expands Process and Document AI Capabilities with Focus on GenAI Integration 

ABBYY used its Ascend Fall 2025 conference to unveil a series of enhancements to its Process AI and Document AI platforms, emphasizing governance, scalability, and production readiness for generative AI in …

Mastercard and PayPal Partner to Advance Secure Agentic Commerce

Mastercard and PayPal Partner to Advance Secure Agentic Commerce

Mastercard and PayPal are expanding an existing partnership to include “agentic commerce”—a new model in which AI agents act on behalf of consumers or businesses to research, negotiate, and complete transactions. …

Loyalty Platform Lets Retailers Tap into Agentic AI for Loyalty Program Optimization

Loyalty Platform Lets Retailers Tap into Agentic AI for Loyalty Program Optimization 

Bay Area AI-driven loyalty platform provider Loyalty Juggernaut announced it has launched GRAVTY Agentic AI Compass, a multi-agent intelligence suite designed to help enterprises manage loyalty programs through autonomous, data-driven insights. …

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation 

As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …

USCIS Shows RPA Still Effective Automation Technology

USCIS Shows RPA Still Effective Automation Technology

While many intelligent automation technology providers seem to be moving on to agentic AI as the dominant technology in business process automation, a recent announcement from government contractor Brillient indicates that …