Salesforce projects that Cyber Week 2025 will generate $334 billion in global online sales, with $73 billion directly influenced by AI and agents, up 22 percent from last year. The company said retailers deploying agentic …
As technologies that can be applied to process automation continue to proliferate, platforms that can integrate the growing number of tools and capabilities involved are becoming increasingly important for businesses. Those …
The world’s largest e-commerce company has launched a new feature called AI Mode, an agentic AI-powered workflow designed to streamline supplier discovery and sourcing across its global B2B marketplace. Alibaba.com unveiled the feature at …
A new report from ABBYY indicates that financial services firms are adopting generative AI at a rapid pace while struggling to keep up with the governance challenges that accompany it. According to the State of Intelligent …
Levi Strauss & Co. has begun developing an integrated agentic AI orchestration platform to automate and coordinate workflows across its corporate functions. While the company said it intends to integrate the platform …
SS&C Technologies Holdings has introduced an AI agent catalogue aimed at helping financial services and healthcare organizations automate complex, document-heavy processes such as credit processing and contract validation. The managed-service offering …
PayPal has introduced a new suite of agentic commerce services designed to help merchants integrate with the emerging world of AI-powered commerce. The offering is built on PayPal’s established payments infrastructure and …
BigPanda has acquired Velocity, a site reliability engineering (SRE) company specializing in AI-powered incident response, as it seeks to expand its leadership in the emerging field of agentic IT operations. The acquisition is aimed at strengthening BigPanda’s core …
Automation Anywhere announced it has acquired Aisera, a provider of AI-driven self-service agents for IT, HR, and customer support. The intelligent automation technology provider said the move will bolster its capabilities …
During Amazon’s third-quarter earnings call, CEO Andy Jassy described “agentic commerce”—AI-driven shopping facilitated by digital agents—as a major long-term opportunity for both consumers and e-commerce retailers. Speaking to investors and the …