• November 23, 2025
Workday and Microsoft Link Agent Systems for Enterprise Management

Workday and Microsoft Link Agent Systems for Enterprise Management

Workday and Microsoft announced a new integration at Workday Rising 2025 that connects the HR technology provider’s Agent System of Record (ASOR) with Microsoft Entra Agent ID. The collaboration is designed …

Report: Business Leaders Express Disillusionment with GenAI

Report: Business Leaders Express Disillusionment with GenAI

Generative AI tools have become an important part of process automation efforts globally, but many businesses are running into struggles, including dealing with ever-present hallucinations and a growing problem around employees …

Adobe Launches AI Agents on Experience Platform

Adobe Launches AI Agents on Experience Platform

Adobe has joined the parade of software providers offering AI agents, along with a platform to manage them. The company said its agents, which are designed to support customer experience and …

Quack Raises $7 Million to Advance Proactive Agentic AI for Customer Support

Quack Raises $7 Million to Advance Proactive Agentic AI for Customer Support

Quack, a startup developing agentic AI for customer support, has raised a $7 million seed round to expand its U.S. presence and accelerate product development. The funding was led by Hanaco …

TQA Nets $15 Million in New Funding for Agentic AI-Based Automation Services

TQA Nets $15 Million in New Funding for Agentic AI-Based Automation Services

TQA, an Austin, Texas-based firm providing consulting and services for businesses that want to implement intelligent automation solutions, has secured an infusion of growth capital worth $15 million from Trinity Capital. …

Genpact Unveils Global Rebrand as it Shifts Toward Agentic AI Solutions

Genpact Unveils Global Rebrand as it Shifts Toward Agentic AI Solutions

Genpact, a business process automation consultancy, says it has launched a rebrand aimed at positioning itself as an advanced technology company, after embracing agentic AI and process intelligence. The announcement was …

Benioff: AI Agents Have Replaced 4k Support Employees at Salesforce, Boosted Sales Callbacks

Benioff: AI Agents Have Replaced 4k Support Employees at Salesforce, Boosted Sales Callbacks

Salesforce CEO Marc Benioff, who has been among the most vocal evangelists for agentic AI, told Logan Bartlett on his most recent podcast that AI agents have replaced 4,000 human employees …

UiPath Names Michael Atalla Chief Marketing Officer

UiPath Names Michael Atalla Chief Marketing Officer

UiPath, which recently unveiled new branding visibly touting the priority it has placed on agentic AI in process automation, has appointed tech marketing vet Michael Atalla as its new Chief Marketing …

Celonis and Indian Institute of Information Technology Partner on Process Mining and AI Research Center

Celonis and Indian Institute of Information Technology Partner on Process Mining and AI Research Center

Celonis, in partnership with the Indian Institute of Information Technology, Allahabad (IIITA), has launched the Celonis–IIITA Research Centre, its first academic research lab in India. The facility, located on IIITA’s campus, …

KnowledgeLake Vet Herr Takes CEO Reins, Announces $65 Million Growth Investment

KnowledgeLake Vet Herr Takes CEO Reins, Announces $65 Million Growth Investment

KnowledgeLake said it has raised $65 million in new funding to bolster its cloud-based platform that optimizes the relationship between human workers and “synthetic labor.” The St. Louis-based firm, founded in …