Celonis Expands in Europe
Earlier this Spring, global IT consultancy Gartner emphasized the growing influence of process mining by releasing its first “Magic Quadrant” report evaluating technology providers in the sector. The company the report …
Earlier this Spring, global IT consultancy Gartner emphasized the growing influence of process mining by releasing its first “Magic Quadrant” report evaluating technology providers in the sector. The company the report …
Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …
