• October 14, 2024
ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

Managed services giant ServiceNow and Boomi, a software integration platform provider, have unveiled an agreement under which the companies will integrate each other’s AI-powered technology into their offerings to improve their …

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

ServiceNow Acquires UltimateSuite Bolsters Process Intelligence Capability

ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …

Forrester Names Appian, IBM, Microsoft and ServiceNow as ‘Leaders’ in DPA

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …

ServiceNow Unveils Updated Platform, Adds AI-Powered RPA and Process Mining

Digital workflow technology provider ServiceNow has released an updated version of its Now Platform it says features AI-powered RPA and process mining capabilities. While the Santa Clara, Calif.-based company’s software has …

ServiceNow Launches Solution to Modernize Procurement

Digital workflow technology provider ServiceNow has released a software solution focused specifically on streamlining and modernizing procurement for organizations. By enabling users to leverage self-service and automation to accomplish procurement tasks, …

ServiceNow Acquires Intellibot

Digital workflow software provider ServiceNow has agreed to acquire Indian RPA application developer Intellibot. Santa Clara, Calif.-based ServiceNow said the acquisition will enable the company to integrate Intellibot’s RPA capabilities into …

Gartner Names Automation Anywhere, Microsoft, SS&C Blue Prism and UiPath as RPA ‘Leaders’

Gartner Names Automation Anywhere, Microsoft, SS&C Blue Prism and UiPath as RPA ‘Leaders’

Even as RPA has been joined by other types of solutions to comprise an optimal mix for the purpose of end-to-end business process automation, it has remained a core technology as …

Low-Code Platform Providers Shine in Gartner ‘Magic Quadrant’

As the quest for productivity and cost savings continues to drive the implementation of intelligent automation software, low-code application platforms (LCAP) are becoming more common as organizations try to give business …

Discover Offering Upskilling to Turn Agents into RPA Developers

Illinois-based Discover Financial Services opened a Customer Care Center and technology hub in the Chatham neighborhood of Chicago’s South Side last August and one of its main mandates is technology upskilling, …