As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …
Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q3 2025, Forrester named Appian, …
Managed services giant ServiceNow and Boomi, a software integration platform provider, have unveiled an agreement under which the companies will integrate each other’s AI-powered technology into their offerings to improve their …
ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …
ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …
Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …
Digital workflow technology provider ServiceNow has released an updated version of its Now Platform it says features AI-powered RPA and process mining capabilities. While the Santa Clara, Calif.-based company’s software has …
Digital workflow technology provider ServiceNow has released a software solution focused specifically on streamlining and modernizing procurement for organizations. By enabling users to leverage self-service and automation to accomplish procurement tasks, …
Digital workflow software provider ServiceNow has agreed to acquire Indian RPA application developer Intellibot. Santa Clara, Calif.-based ServiceNow said the acquisition will enable the company to integrate Intellibot’s RPA capabilities into …
Automation’s latest arms race may be focused on agents, but Adi Kuruganti thinks the real battle is happening on less glamorous ground: orchestration, governance and process reliability. As chief AI and …
