• June 21, 2024

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

ServiceNow Acquires UltimateSuite Bolsters Process Intelligence Capability

ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …

Forrester Names Appian, IBM, Microsoft and ServiceNow as ‘Leaders’ in DPA

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …

ServiceNow Unveils Updated Platform, Adds AI-Powered RPA and Process Mining

Digital workflow technology provider ServiceNow has released an updated version of its Now Platform it says features AI-powered RPA and process mining capabilities. While the Santa Clara, Calif.-based company’s software has …

ServiceNow Launches Solution to Modernize Procurement

Digital workflow technology provider ServiceNow has released a software solution focused specifically on streamlining and modernizing procurement for organizations. By enabling users to leverage self-service and automation to accomplish procurement tasks, …

ServiceNow Acquires Intellibot

Digital workflow software provider ServiceNow has agreed to acquire Indian RPA application developer Intellibot. Santa Clara, Calif.-based ServiceNow said the acquisition will enable the company to integrate Intellibot’s RPA capabilities into …

Low-Code Platform Providers Shine in Gartner ‘Magic Quadrant’

As the quest for productivity and cost savings continues to drive the implementation of intelligent automation software, low-code application platforms (LCAP) are becoming more common as organizations try to give business …

Discover Offering Upskilling to Turn Agents into RPA Developers

Illinois-based Discover Financial Services opened a Customer Care Center and technology hub in the Chatham neighborhood of Chicago’s South Side last August and one of its main mandates is technology upskilling, …

Tech Woes an Opportunity for Growing Automation Services Provider Sector

Headlines began blaring in 2022 about layoffs in the tech sector. According to layoffs.fyi, so far in 2023 more than 200,000 tech workers have succumbed to the whims of organizations retrenching …

Reveille Unveils monitoring Solution for Hyland and Kofax RPA Users

Reveille Software recently partnered with Hyland and Kofax to provide users of their respective RPA platforms with enhanced monitoring capability. The Atlanta-area provider of monitoring solutions for enterprise content management systems …