• June 30, 2025
ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

Managed services giant ServiceNow and Boomi, a software integration platform provider, have unveiled an agreement under which the companies will integrate each other’s AI-powered technology into their offerings to improve their …

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

ServiceNow Acquires UltimateSuite Bolsters Process Intelligence Capability

ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …

Forrester Names Appian, IBM, Microsoft and ServiceNow as ‘Leaders’ in DPA

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …

ServiceNow Unveils Updated Platform, Adds AI-Powered RPA and Process Mining

Digital workflow technology provider ServiceNow has released an updated version of its Now Platform it says features AI-powered RPA and process mining capabilities. While the Santa Clara, Calif.-based company’s software has …

ServiceNow Launches Solution to Modernize Procurement

Digital workflow technology provider ServiceNow has released a software solution focused specifically on streamlining and modernizing procurement for organizations. By enabling users to leverage self-service and automation to accomplish procurement tasks, …

ServiceNow Acquires Intellibot

Digital workflow software provider ServiceNow has agreed to acquire Indian RPA application developer Intellibot. Santa Clara, Calif.-based ServiceNow said the acquisition will enable the company to integrate Intellibot’s RPA capabilities into …

Gartner Names ‘Leaders’ in Process Mining

Gartner Names ‘Leaders’ in Process Mining

While process automation platforms continue to proliferate, one of the ways they are advancing technologically is by integrating process mining capability. Whether it’s integrated into a wider intelligent automation platform or …

UiPath Tops Everest Group’s Assessment of Intelligent Automation Platform Providers

UiPath Tops Everest Group’s Assessment of Intelligent Automation Platform Providers

As technologies that can be applied to process automation continue to proliferate, platforms that can integrate the growing number of tools and capabilities involved are becoming increasingly important for businesses. Those …

Six Firms Top Everest Group’s PEAK Matrix Evaluation for Process Orchestration Software

Six Firms Top Everest Group’s PEAK Matrix Evaluation for Process Orchestration Software

The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of process orchestration solution providers for 2024. The company, which produces a “PEAK Matrix” report for dozens of …