• April 20, 2024

Sales of RPA software globally will reach nearly $2.9 billion this year, up from $2.4 billion in 2021. According to Stamford, Conn.-based research and advisory firm Gartner, which provided the analysis, that’s a year-over-year projected growth rate of 19.5 percent for the automation technology.

RPA and other intelligent automation technology remains on the rise compared to other software categories, although growth slowed in 2021, said Cathy Tornbohm, vice president and analyst at Gartner.

“By achieving a growth rate of 31 percent in 2021, the RPA market grew well above the average worldwide software market growth rate of 16 percent,” Tornbohm said. “Organizations are leveraging RPA to accelerate business process automation initiatives and digital transformation plans, linking their legacy nightmares to their digital dreams to improve operational efficiency.”

In 2023, Gartner expects RPA sales to grow another 17 percent. As more organizations continue to adopt a hyperautomation philosophy, Gartner expects them to expand their suite of automation technologies beyond just RPA to also include low-code application platforms, process mining, task mining, decision modeling, computer vision and IDP.

From a regional perspective, Gartner said North America, Western Europe and Japan together will account for more than three quarters of global RPA revenue in 2022. North America will account for the largest revenue share at 48.5 percent, followed by Western Europe (19 percent) and Japan (10).