• December 6, 2020
Automation for CCPA Processes

The California Consumer Privacy Act (CCPA), which went into effect on Jan. 1 of this year, forces companies to disclose what personal information they have collected on California residents and to delete that information, if requested by the consumer. Compliance with this law is complicated and difficult to manage. Mclean, Va.-based Appian has partnered with global consultancy KPMG to offer companies a way to automate the process.

“Organizations are being held responsible in a new way for personal data and we are committed to helping them navigate these uncharted waters successfully,” said Orson Lucas, principal for KPMG’s Cyber Security Services Advisory. “With this new intelligent data privacy offering companies can properly manage the influx of customer requests, reduce mundane tasks, decrease human errors and validate it operates within regulations. It shows your customers that privacy is one of your top priorities.”