Earlier this Spring, global IT consultancy Gartner emphasized the growing influence of process mining by releasing its first “Magic Quadrant” report evaluating technology providers in the sector. The company the report …
Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …
RPA Today has registered its name with the United States Patent and Trademark Office (USPTO) and received a trademark from the U.S. agency. RPA Today has been delivering news, information and …
As businesses continue to look for ways to automate business processes and expand the number of employees capable of implementing intelligent automation beyond IT personnel to business line staff, low-code development …
Sales of RPA software globally will reach nearly $2.9 billion this year, up from $2.4 billion in 2021. According to Stamford, Conn.-based research and advisory firm Gartner, which provided the analysis, …
During the Covid-19 pandemic, businesses in virtually every industry showed they were unprepared to handle major unexpected economic shocks. Shutdowns in early March of 2020 resulted in significant shifts in demand, …
By Tony Higgins, Chief Product Officer, Blueprint Software Systems At the beginning of 2021, most automation experts were predicting migration would be the biggest trend of the year ahead – more …
Hyperautomation will be one of the primary technologies governments lean on to deliver a “Total Experience” (TX) strategy. And, according to a Gartner report, the vast majority of public sector agencies …
In 2019, Gartner called robotic process automation (RPA) the fastest growing category in enterprise software. Today, RPA maintains that lofty status, despite the fact that the total RPA market is expected …
In partnership with NICE we have created a dedicated space on our website for information & perspective from the NICE team. Highest Score for Attended Automation Recognized as the highest ranked …
