Lake Michigan Credit Union (LMCU), one of the nation’s largest mortgage lenders, has spent the past few years confronting market volatility, shifting rate cycles and rising member expectations. Those realities made …
The thorniest ongoing challenge for automation providers in an AI age is allaying workers’ fear that the technology is an existential threat to their livelihood. In the face of that, and …
The race to redefine automation isn’t a sprint, it’s a decades-long endurance race full of early leads, chaotic spinouts and pre-race strategy being updated on the fly. Yiannis Broustas, vice president …
Hundred-year-old businesses are not generally where you expect leading-edge technologies to emerge. But, according to Maxim Ioffe, Global Intelligent Automation Leader at Wesco, an organization with a long institutional memory is …
Walmart has announced a new partnership with OpenAI aimed at integrating AI-driven shopping experiences directly into ChatGPT, marking a shift toward what the company calls “AI-first retail.” The collaboration will enable …
Despite enormous hype around the productivity gains businesses will realize from agentic AI automation, organizations are expressing increasing doubt about their ability to scale the technology past the pilot stage or …
